Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1210

Call Coverage 

Time is represented in 24-hour format and activation times are ascending from the 
earliest to the latest. There are no gaps in the activation times; the entire day is 
covered. If you do not assign a lead-coverage path to a specific time interval, there 
is no coverage from that time until the next activation time with an assigned 
lead-coverage path.

When a call arrives at a principal, the system queries for the lead coverage path in 
effect at that time and uses that information to determine call redirection. If call 
coverage is changed via administration while the call is in progress, the 
administration changes do not affect that call.

Call Coverage allows a call to be redirected to a destination on the public network. 
The remote (off-net) number is administered on the Remote Call Coverage Table 
screen and may have up to 16 digits including either the outgoing trunk access 
code (TAC) or the feature access code (FAC) specifying ARS or AAR. Any 
coverage point can be an off-net destination.

Whenever an incoming trunk call is redirected off-net (coverage or forwarded), a 
timer is set that precludes any other incoming trunk call from redirecting off-net 
until the timer either expires or is cancelled. The rationale for this mechanism is to 
prevent calls that were redirected off-net from being re-routed back to the original 
principal from the off-net destination, effectively creating a round-robin loop that 
continuously seizes trunks until they are exhausted.

Thursday

00:00 
CovPath3 
(AUDIX)

08:00 
CovPath1 
(Office)

17:30 
CovPath2 
(Home)

20:00 
CovPath3 
(AUDIX)

Friday

00:00 
CovPath3 
(AUDIX)

08:00 
CovPath1 
(Office)

17:30 
CovPath2 
(Home)

Saturday

00:00 
CovPath3 
(AUDIX)

Sunday

00:00 
CovPath3 
(AUDIX)