Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1221

Call Detail Recording 

Refer to 

‘‘Setting up basic call coverage’’ on page 117

 for instructions on 

administering basic call coverage.

Refer to 

‘‘Setting up advanced call coverage’’ on page 121

 for instructions on 

administering advanced call coverage.

CDR tracks call information on a per-trunk-group or station-to-station basis. For 
every trunk group (including auxiliary trunks) that you administer for CDR 
reports, the system keeps track of incoming, outgoing and tandem calls. You can 
also receive reports on temporary signaling connections (TSCs) that involve 
trunks, and calls made using loudspeaker paging or code calling access.

You can also ask the system to report on ineffective call attempts. This may 
greatly increase the number of calls recorded, but may also help you to increase 
security, since the system records call attempts that are blocked because of 
insufficient calling privileges. This can also let you know if your users are not able 
to make calls because all trunks are busy.

Some call accounting systems do not support all of the information offered by 
CDR. See your Lucent Technologies representative for details.

Account Code Dialing allows certain calls to be associated with a particular 
project or account number. To do this, users enter account codes when they place 
certain types of outgoing calls. These account codes then appear on the call 
record, which you can use for accounting or billing purposes. Account code 
dialing can be optional or mandatory (forced).

To associate an account code with a particular call, a user first dials the CDR 
account code access code that you have established, then dials the desired account 
code. Next, the user dials the desired trunk access code, or ARS access code, 
followed by the phone number.

The call record contains the account code, TAC or ARS access code, and the 
phone number. It does not contain the account code FAC.