Lucent Technologies 8.2 User Manual

Page of 1707
DEFINITY ECS Release 8.2
Administrator’s Guide  
555-233-506  
Issue 1
April 2000
Features and technical reference 
1437
Multiappearance Preselection and Preference 
20
Preference dictates whether a user connects to the ringing call appearance 
or to an idle call appearance. If there is no call, users automatically connect 
to an idle call appearance when they lift the handset, regardless of which 
Preference option is assigned.
Considerations
Multiappearance telephones can have from 2 to 10 call appearances. One of 
these call appearances is reserved for placing calls or for receiving a 
Priority Calling call. If a telephone has 2 call appearances and one of them 
is active, a nonpriority call cannot access the other call appearance, even if 
the call appearance is idle. The default number of call appearances is 3.
The reserved call appearance is not a fixed-position button; it is just the 
last-idle call appearance. For example, if a telephone has 10 call 
appearances, any 9 can be in use, but the tenth (last) is reserved.
Interactions
Automatic Incoming Call Display
Incoming calls are not displayed if Idle Appearance Preference is activated.
Call Coverage
If you administer Cover All Calls as the redirection criterion for a 
telephone, administer Idle Appearance Preference for the telephone. The 
called party can then lift the handset without accidentally connecting to a 
call that should be screened.
Integrated Services Digital Network — Basic Rate Interface
When an ISDN-BRI telephone (with Select Last Used Appearance 
enabled) transfers a call while off-hook by using the handset, the user hears 
dial tone on the last-used call appearance. Users of other telephone types 
hear silence in this case.
Related Topics
For more information, refer to 
‘‘Station’’ on page 882
. You administer this feature 
with the following two fields:
Idle Appearance Preference
Select Last Used Appearance