Lucent Technologies 8.2 User Manual

DEFINITY ECS Release 8.2
Administrator’s Guide

555-233-506

Issue 1

April 2000

Enhancing system security

327

Using busy verify

Using busy verify

This section shows you how to use Busy Verify (also known as Busy Verification)
to help find fraud problems.

When you suspect toll fraud, you can interrupt the call on a specified trunk group
or extension number and monitor the call in progress. Callers will hear a long tone
to indicate the call is being monitored.

SECURITY ALERT:

Listening to someone else’s calls may be subject to federal, state, or local
laws, rules, or regulations. It may require the consent of one or both of the
parties on the call. Familiarize yourself with all applicable laws, rules, and
regulations and comply with them when you use this feature.

Before you start

On the

Trunk Group

screen, verify the Dial Access field is

. If not, contact your

Lucent representative.

Instructions

To use busy verify:

1. Type

change station xxxx

and press

RETURN,

where xxxx is the station to

be assigned the busy verify button.

For our example, we’ll enter extension

1014

The

Station

screen appears.

      Page 3 of X
   STATION
SITE DATA
  Room: _______     Headset? n
  Jack: ___     Speaker? n
Cable: ___     Mounting: d
Floor: _______ Cord Length: 0_
Building: _______    Set Color: _____

ABBREVIATED DIALING
List1: ________ List2: _________ List3: _________

BUTTON ASSIGNMENTS
1: call-appr

4: verify__

2: call-appr 5:

________

3: call-appr