Lucent Technologies 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Managing data calls
436
Setting up CallVisor ASAI
15
Setting up CallVisor ASAI
CallVisor Adjunct-Switch Applications Interface (ASAI) can be used in the
telemarketing and help-desk environments. It is used to allow adjunct applications
to monitor and control resources in the DEFINITY ECS.
telemarketing and help-desk environments. It is used to allow adjunct applications
to monitor and control resources in the DEFINITY ECS.
Before you start
■
On the
System Parameters Customer-Options
screen, verify the:
— ASAI Interface field is
y
. If not, contact your Lucent representative.
— ASAI Proprietary Adjunct Links field is
y
if the adjunct is running
the CentreVu Computer Telephony.
Instructions
To set up CallVisor ASAI:
1. Type
add station
nnnn
and press
RETURN
, where nnnn is the extension you
want to assign to the ASAI adjunct.
The
Station
screen appears.
2. In the Type field, type
■
asai
if this adjunct platform is other than CentreVu Computer
Telephony, for example, IBM CallPath.
■
adjlk
(ASAI proprietary adjunct link) if this is for the CentreVu
Computer Telephony using the Telephony Services Application
Programming Interface (TSAPI).
Programming Interface (TSAPI).
Page 1 of X
STATION
STATION
Extension: 1014 Lock Messages? n BCC: 0
Type: asai
Security Code: ______ TN: 1
Port: 01A0702
Coverage Path 1: ___ COR: 1
Name: __________________________
Coverage Path 2: ___ COS: 1
Hunt-to-Station: ____
STATION OPTIONS
Data Module? n Personalized Ringing Pattern: 1
Data Module? n Personalized Ringing Pattern: 1
Display Module? n Message Lamp Ext: 1014
MM Complex Data Ext: ____