Q-See QSTC201 User Manual
QSTC201/211 IP-CAMERA USER MANUAL
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8
Questions & Answers
1. Q: I forgot the password, how can I reset it?
A
：Press “RESET” button for 4 seconds to restore to default status.
Note: Default IP: 192.168.0.201
User name: admin
Password: 123456
Password: 123456
2. Q
：
：
：
：I can not connect to devices through IE browser, what can I do to solve
the problem?
A: Please check the network cable connections and make sure they are
connected well.
B: IP is not available. Reset the IP and make sure it is correct.
C: Web port number is being blocked by service provider or being used by
another device: try using a different port number.
D: If the above do not help try restoring default settings by pressing “RESET”
button for 3—5 seconds.
connected well.
B: IP is not available. Reset the IP and make sure it is correct.
C: Web port number is being blocked by service provider or being used by
another device: try using a different port number.
D: If the above do not help try restoring default settings by pressing “RESET”
button for 3—5 seconds.
Note: default IP: 192.168.11.201
，mask number: 255.255.255.0
3. Q
：
：
：
：IP tool search can not find devices, what can be stopping it?
A
：It may be blocked by the anti-virus software in your computer. Please turn off
the anti-virus program and try to search for device again. Also make sure that
the PC and IP Camera are on the same network (connected to the same router)
the PC and IP Camera are on the same network (connected to the same router)
4. Q
：IE Can not download ActiveX control, how do I work around this?
a. If the IE browser is blocking ActiveX please do the following setup:
Open IE browser. Click Tools-----Internet Options….