Bosch VG4 User Manual
32
en | Troubleshooting
AutoDome Modular Camera System
F.01U.097.269 | 1.06 | 2011.09
Firmware Update Manual
Bosch Security Systems, Inc.
3.3
VG4 AutoDome with an IP Communications Module
This section offers suggestions if a firmware upgrade fails in a 100, 200, 300, and 500i Series
AutoDome that contains an IP Communications module.
3.3.1
Web Browser Issues
The browser displayed video correctly before the upgrade, but is no longer streams after com-
pleting the upgrade process. Do a manual refresh of the LivePage. If this does not work, check
to ensure the following:
–
Microsoft® Internet Explorer® version
You must use Internet Explorer version 6.0 or higher with the 2.50 release level of the
Bosch IP firmware. Internet Explorer version 5.0 worked with the Bosch IP firmware
version 2.00.
–
Bosch MPEG ActiveX version
Compare the Bosch MPEG ActiveX version number, displayed in the Internet Explorer
information bar, to the latest version available on the VG4 CD, in the Install directory, or
at the Bosch Security Systems Web site (www.boschsecurity.us).
–
Java version
Microsoft Java is not longer supported. Install the latest Sun Java VM available on the
VG4 CD, in the Tools directory, or at the Bosch Security Systems Web site
(www.boschsecurity.us).
–
DirectX version
The version of DirectX must be 9.0c or higher. Install the latest version, which is available
on the VG4 CD, in the Tools directory, or at the Bosch Security Systems Web site
(www.boschsecurity.us).
Ref. Module Name
Filename
1
System Controller (SC)
SCMain.G4i
2
AutoTracker/Motion Detection (500 series only)
Video Content Analysis
VCA_app.g4i
3
System Controller (SC) Boot
SCBootApp.G4i
4
Field Programmable Gate Array (200/300 series)
FPGA_SC.G4i
Field Programmable Gate Array (500 series)
FPGA_VCA.G4i
5
Custom Language Table
Czech_Lang_01.01.00.02.G4i
Russian_Lang_01.01.00.02.G4i
6
VCA Boot (500 series only)
VCA_boot.G4i
7
IP-Panel (Ethernet Comms module only)
vip_x_app1.fw