The Content Server will always be turned on and be
available to record conference calls.
The physical unit should not be accessible to users.
If the system does not respond:

Check the LCD panel to determine if the unit is
switched on and ‘live’
Make sure that the Content Server is switched on by
using the On/Off switch located at the rear of the unit
Restart the Content Server using the LCD panel.

or,

Restart the TCS service on the Content Server (this
will only affect the calls which are live at the time of
the restart, but will not affect any users accessing
recorded content on the server).

•

No System Response?

Do Not Shutdown or Restart While Calls Are In Progress!

We do not recommend to shutdown or restart the Content Server while calls are in progress. If the
Content Server is in a call and the server is restarted or shut down, calls in progress will fail and
will not be recorded.
The LCD panel display indicates the current status of the Content Server.

<IP Address>
NOT IN CALL

<IP Address>
IN CALL

LCD panel display when a call is currently in progress.

LCD panel display when no calls are currently in progress.

Restarting the Content Server

Press

Enter

to display the Main Menu screen

From the Main Menu screen, use the

Down

arrow

to select Commands
Press

Enter

to confirm your selection

From the Commands menu, use the

Down

arrow

to select Restart and press

Enter

You will be asked to confirm this action on the following
screen. At the Restart? prompt, use the

Down

arrow to select Yes and press

Enter

to confirm.

For an overview of the Command Menu Structure – see
below left.

1.
.

.
.

Shutting Down the Content Server

Press

Enter

to display the Main Menu screen

From the Main Menu screen, use the

or Down arrow to select

Commands
Press Enter to confirm your selection
From the Commands menu, use the

Down

arrow to select

Shutdown and press

Enter

You will be asked to confirm this action on the following screen. At the
Shutdown? prompt, use the

Down

arrow to select Yes and

press

Enter

to confirm.

For an overview of the Command Menu Structure – see below left.

1.
.

.
.

There is currently no indication on the LCD panel to tell the

administrator that the machine has shut down and that it is safe
to turn off the server. Typically the server is in a state that it is

safe to shutdown within a few minutes.

Command Menu Structure

Restoring Factory

Settings is described on

the next page.

IP Settings

are treated in

Installation

IP Settings

Commands

Restart?
No
Yes

Shutdown?
No
Yes

- Restore Factory -
Full Restore
Config Restore

Full Restore?
No
Yes

Config Restore?
No
Yes

How to use the front panel keys is explained on the

next page.

For details on how to restart the TCS service
without restarting the Content Server, see the

Administrator Settings

section.

Shutdown and Restart

Basic Operating Principles