Petsafe RFA-67 User Manual

16 

• Check battery to make sure it is installed properly. 
• Check that both lights are lit on the Fence Transmitter. If not, perform the “Short 

Loop Test” (page 17). 

• Test the Receiver Collar with the Test Light walking toward the Boundary Wire.
• If the Test Light fl ashes, check the fi t of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch the neck and/or purchase longer 

Contact Points by contacting the Customer Care Center at 1-800-732-2677. 

• Repeat training steps to reinforce training. 
• Purchase a stronger Receiver Collar by contacting the Customer Care Center at 

1-800-732-2677.

• Replace battery. 
• Adjust Boundary Width Control knob clockwise to increase the distance from the 

Boundary Wire that the Receiver Collar activates. You can also adjust the Boundary 
Control Switch to another setting.

• If using a Double Loop, make sure Boundary Wires are separated 3 to 5 feet.
• If the Receiver Collar still has to be held on top of the Boundary Wire, contact the 

Customer Care Center at 1-800-732-2677.

• Turn the Boundary Width Control knob counterclockwise to decrease the distance 

from the Boundary Wire that the Receiver Collar activates. 

• Make sure the Boundary Wire is not running too close to the house. The signal can 

transmit through the walls of your house. 

• Make sure Boundary Wires are twisted from Boundary to the Fence Transmitter.

• Make sure Fence Transmitter is at least 3 feet from large metal objects or appliances. 
• Make sure all Boundary Wire turns are gradual.
• Make sure the Boundary Wire is not running parallel to and within 5 feet of 

electrical wires, neighboring containment systems, telephone wires, television or 
antenna cables, or satellite dishes.

• If a neighboring containment system may be causing an inconsistent signal, contact 

the Customer Care Center at 1-800-732-2677 to see if a different frequency system 
will help your situation. 

• Check that the Power Adapter is plugged into the Fence Transmitter. 
• Try plugging into another 120-volt outlet. 
• If the lights still do not come on, the Fence Transmitter and/or Power Adapter 

needs to be replaced. Contact the Customer Care Center at 1-800-732-2677.

• Make sure both ends of the Boundary Wire are plugged into Boundary Wire Terminals 

and that 

1

⁄

2

 inch of the insulation is stripped so that the copper wire is exposed. 

• Perform the “Short Loop Test” (page 17) to determine if the Fence Transmitter needs 

to be replaced or if the Boundary Wire is broken. 

• If the Fence Transmitter is functioning properly, you have a break in your Boundary 

Wire. See the “Locating a Break in the Wire” (page 17) section in this guide.

• The Boundary Wire is buried so that it is not accidentally tripped over or cut. Use care when using a weed eater or when 

digging near the Boundary Wire to prevent damage. 

• The system should only be used with healthy pets. Contact your veterinarian if you have concerns about the medical 

condition of your pet (medication, pregnant, heart conditions, etc.).

• This system is not for vicious or aggressive pets. If your pet may pose a threat to others, DO NOT USE THIS SYSTEM. 

If you are unsure if your dog is aggressive, please consult your veterinarian or a certifi ed trainer.

• The  PetSafe

®

 In-Ground Fence

™

 is for residential use only. 

• The Static Correction will get your pet’s attention, but will not cause harm. It is designed to startle, not to punish. 
• Test the Receiver Collar at least once a month to verify that it is functioning properly. Check that it activates at the 

Boundary Wire. Battery life depends upon how often the Receiver Collar is activated.

• Remove the Receiver collar from your pet when indoors for the comfort of your pet.
• Never leave the Receiver Collar on your pet for more than 12 consecutive hours.