Cal Spas LTR20101000 User Manual

Page of 60
2010 Portable Spa
LTR20101000, Rev. C
Appendix
www.calspas.com
52
Symptom
Possible Causes
Possible Solutions
System / Power Problems
System does not work
Power is turned off
Reset spa
Control pad and spa 
equipment do not 
operate
No electrical power to spa
Turn on or reset the GFCI circuit breaker. 
If this does not solve the problem, have 
a qualified electrician check the electrical 
service.
The 20 or 30A fuse, depending on 
the system, has blown
Contact your dealer
The spa does not turn 
off
Spa is trying to heat up
Check the temperature setting is in 
Standard mode
Spa is in filter cycle
Normal. No adjustment necessary
Spa is in Standard mode
Check setting
Control panel displays 
a message
An error may have has occurred
See Diagnostic Messages on page 18 for 
message code meanings
GFCI breaker trips 
repeatedly
Improper wiring to spa or GFCI 
breaker is defective
Consult with a qualified electrician
There is a defective component on 
the spa
Contact your dealer
Heat Problems
Spa does not heat
Heating mode not selected
See control panel instructions on pages 
12 through 16
Water level is too low
Add water to correct level
No electrical power to spa
Turn on or reset the GFCI circuit breaker. 
If this does not solve the problem, have 
a qualified electrician check the electrical 
service.
Heater is defective
Contact your dealer
Gate valve is partially or fully closed
Open gate valves. Note: Never operate 
your spa with the gate valves closed!
Spa gets warm but 
does not get hot
Thermostat has been turned down
Set control panel to a higher temperature
Insufficient filtration time
Increase filtration time
Water level is too low
Add water to correct level
No electrical power to spa
Turn on or reset the GFCI circuit breaker. 
If this does not solve the problem, have 
a qualified electrician check the electrical 
service.
Dirty filter cartridge
Clean filter cartridge
Gate valves closed
Open gate valves
Spa cover improperly positioned
Align spa cover
Spa gets too hot
Filtration time is set too long
Reduce filtration cycles, especially during 
summer months
Troubleshooting