Roland AT-350C User Manual

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Troubleshooting
Appendices
Troubleshooting
If you suspect a malfunction, please read this section first.
Power does not turn on
Problem
Cause
Action
Page
When you press the [Power] switch, the 
power doesn’t come on
AC adaptor is not connected correctly.
Connect the AC adaptor is correctly.
Problems with the screen display
Problem
Cause
Action
Page
Nothing appears on screen
The ATELIER uses a liquid-crystal screen, so 
text may not be displayed when the ambient 
temperature is below freezing.
This is not a malfunction.
- - -
It appears as though there are vertical 
stripes in the screen
This is due to the nature of a liquid crystal display, 
and is not a malfunction.
This is not a malfunction.
- - -
Lyrics are not indicated properly in the 
display
With some music files, the lyrics cannot be 
displayed correctly. 
This is not a malfunction.
- - -
A button was pressed while the lyrics were being 
shown in the display.
During the display of lyrics, you could be taken to 
a different screen if you press a button.
If you want to have the lyrics be displayed again, 
Press the [Rec] button 
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No sound is heard
Problem
Cause
Action
Page
The device connected to the Input jack is 
not loud enough
Could you be using a connection cable that 
contains a resistor?
When connection cables with resistors are used, 
the volume level of equipment connected to the 
Input jacks may be low. 
If this happens, use connection cables that do not 
contain resistors.
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Noise is heard in the sound
If there is a cell phone nearby, you may hear 
noise from the ATELIER when an incoming call or 
outgoing call occurs, or during a conversation.
Keep the cell phone as far away as possible, or turn 
off its power.
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No sound is heard
The [Master Volume] knob is set too low.
Turn the [Master Volume] knob toward “Max.”
Headphones or speakers are not connected.
The ATELIER does not have built-in speakers.
Connect headphones or speakers.
The volume is set too low on the Level [ ] [ ] 
buttons.
Press the Level [ ] [ ] buttons to raise the 
volume.
The volume is set too low on the Expression Pedal.
Advance the expression pedal.
You do not have a Voice selected.
Voices that have their button indicator lit can be 
played.
Press a voice button to select a voice.
No sound is heard  
(when external devices are connected)
The power of the connected external devices is 
not turned on.
Use the correct procedure to turn on the power of 
the connected external devices.
No sound is heard (by the Lower keyboard)
Drums/SFX are selected for the Lower keyboard, 
but you are playing a key to which no drum sound 
is assigned.
Turn the Drums/SFX off or play keys to which 
drums sounds are assigned.
The Lower keyboard will not produce sound while 
an Intro or Ending is being played.
This is not a malfunction.
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There is no sound from the twelve keys at 
the right of the lower keyboard
The V-LINK function is set Mode 2. 
When V-LINK setting is Mode 2, the group of 
twelve keys starting at the very right of the lower 
keyboard are used for controlling video images. 
Therefore, no sounds are played even when you 
press these keys.
Turn the V-LINK function off, or select Mode 1 for 
the V-LINK function.
Can’t hear the 1’ harmonic bar
Percussion [2 2/3’] button or Percussion [4’] button 
is turned on.
If Percussion [2 2/3’] button or Percussion [4’] 
button is on, the sound of the 1’ harmonic bar will 
not be heard.
This is not a malfunction.
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