Mackie DJ Mixer User Manual

Owner’

s Manual

A. LOUD Technologies Inc. warrants all materials, 

workmanship and proper operation of this product for a 

period of 

three years from the original date of purchase. If 

any defects are found in the materials or workmanship or if 

the product fails to function properly during the applicable 

warranty period, LOUD Technologies, at its option, will repair 

or replace the product. 

LOUD Technologies Inc. or its authorized dealers.
B. Failure to register online or return the product registration 

card will not void the three-year warranty.
C. Service and repairs of Mackie products are to be 

performed 

only at a factory-authorized facility (see D below). 

Unauthorized service, repairs, or modification will void this 

warranty. To obtain repairs under warranty, you must have a 

copy of your sales receipt from the authorized Mackie dealer 

where you purchased the product. It is necessary to establish 

the purchase date and determine whether your Mackie 

product is within the warranty period. 
D. To obtain service:

1. Call Mackie Technical Support at 800/898-3211,    

7 AM to 5 PM Monday through Friday (Pacific Time) to get 

authorization for repair or replacement. Alternately, go to the 

Mackie website, click “Support” (www.mackie.com/support), 

and follow the instructions for reporting a warranty issue 

and submitting a request for an advance replacement. 
2. Advance Replacement: Mackie will ship a replacement 

unit to you along with an invoice for the suggested 

retail price of the replacement unit. You must return the 

defective unit immediately to cancel the invoice. If you do 

not return the defective unit within 30 days, you must pay 

the full amount stated in the invoice to satisfy your debt.
3. Repair: Pack the product in its original shipping carton. 

Also include a note explaining exactly how to duplicate the 

problem, a copy of the sales receipt with price and date 

showing, and your return street address (no P.O. boxes or 

route numbers, please!). If we cannot duplicate the problem 

or establish the starting date of your Limited Warranty, we 

may, at our option, charge for service time.
Ship the product in its original shipping carton, 

prepaid to the authorized service center. The address of 

your closest authorized service center will be given to you 

by Technical Support, or from our website.

E. LOUD Technologies reserves the right to inspect any 

products that may be the subject of any warranty claims before 

repair or replacement is carried out. LOUD Technologies may, 

at our option, require proof of the original date of purchase in 

the form of a dated copy of the original dealer’s invoice or sales 

receipt. Final determination of warranty coverage lies solely 

with LOUD Technologies. 
F. Any products returned to one of the LOUD Technologies 

factory-authorized service centers, and deemed eligible for 

repair or replacement under the terms of this warranty will be 

repaired or replaced within thirty days of receipt. 

LOUD Technologies and its authorized service centers 

may use refurbished parts for repair or replacement of any 

product. Products returned to LOUD Technologies that do 

not meet the terms of this Warranty will not be repaired 

unless payment is received for labor, materials, return 

freight, and insurance. Products repaired under warranty 

will be returned freight prepaid by LOUD Technologies to 

any location within the boundaries of the USA.
G. LOUD Technologies warrants all repairs performed 

for 90 days or for the remainder of the warranty period. 

This warranty does not extend to damage resulting from 

improper installation, misuse, neglect or abuse, or to 

exterior appearance. This warranty is recognized only if 

the inspection seals and serial number on the unit have not 

been defaced or removed.
H. LOUD Technologies assumes no responsibility for the 

quality or timeliness of repairs performed by an authorized 

service center.
I. This warranty is extended to the original purchaser and to 

anyone who may subsequently purchase this product within 

the applicable warranty period. A copy of the original sales 

receipt is required to obtain warranty repairs.
J. This is your sole warranty. LOUD Technologies does not 

authorize any third party, including any dealer or sales 

representative, to assume any liability on behalf of LOUD 

Technologies or to make any warranty for LOUD Technologies 

Inc.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE 

WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. 

AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS 

AND IMPLIED, INCLUDING THE WARRANTIES OF 

MERCHANTABILITY AND FITNESS FOR A PARTICULAR 

PURPOSE. THE WARRANTY GIVEN ON THIS PAGE 

SHALL BE STRICTLY LIMITED IN DURATION TO THREE 

YEARS FROM THE DATE OF ORIGINAL PURCHASE 

FROM AN AUTHORIZED MACKIE DEALER. UPON 

EXPIRATION OF THE APPLICABLE WARRANTY PERIOD, 

LOUD TECHNOLOGIES INC. SHALL HAVE NO FURTHER 

WARRANTY OBLIGATION OF ANY KIND. LOUD 

TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY 

INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES 

THAT MAY RESULT FROM ANY DEFECT IN THE MACKIE 

PRODUCT OR ANY WARRANTY CLAIM. Some states do 

not allow exclusion or limitation of incidental, special, 

or consequential damages or a limitation on how long 

warranties last, so some of the above limitations and 

exclusions may not apply to you. This warranty provides 

specific legal rights and you may have other rights which 

vary from state to state.