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Gardner LCS IV User Manual

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103
Section 8
Troubleshooting
Error displayed
Definition
Resolution
An error occurred when uploading 
the instrument data.
Restart the process or contact the 
manufacturer or national agent.
An error occurred when reading from 
the USB memory stick.
Restart the process or contact the 
manufacturer or national agent.
An error occurred when writing to the 
USB memory stick.
Restart the process or contact the 
manufacturer or national agent.
Please check on the current update 
file.
Error during update.
Check the USB memory stick. 
Please contact Customer Service.
Error during update.
Contact the manufacturer or national 
agent.
Please check network configuration.
See 
Please check the connection.
See 
Please close the cover.
Close the cuvette compartment cover.
Please insert the USB memory stick.
Insert a USB memory stick into a USB A 
port on the instrument.
Please check the connection and 
contact the administrator.
Network setup or FTP error
Refer to 
 or 
contact the manufacturer or national 
agent.
File for instrument update missing.
Error during update.
Check the USB memory stick. 
File for instrument update is faulty.
Error during update.
Save the update file again and repeat 
the procedure.
It’s recommended to execute a 
Full System Check
Check of the air values failed
Switch the instrument off and then back 
on again. If the system test is 
unsuccessful, contact the manufacturer 
or national agent.
Entry invalid!
Password incorrect
Forgotten your password?
Contact the manufacturer or national 
agent
Absorbance > 3.5!
The measured absorbance exceeds  
3.5
Dilute sample and measure again
Color = ***
Color value outside measurement 
range.
Dilute the sample or select appropriate 
color scale.
Error when calling up the local IP 
address.
Network setup: DHCP client has no 
connection to the DHCP server
Enter the IP address again.
Error during default gateway setup.
Network setup: default gateway cannot 
be set for fixed IP address
Try to create the connection again.
Error during network drive setup!
Error during network setup
Check the settings.
Error during subnet mask setup.
Network setup: Subnet mask cannot be 
set for fixed IP address
Enter the subnet mask again.
Error copying from USB memory 
stick.
Error during update
Restart the process or contact the 
manufacturer or national agent.
Error in FTP connection.
FTP error
Make sure that the instrument is 
connected to the network.