Xantrex Technology TC2 204060 User Manual

58

Truecharge2 Series Battery Charger Owner’s Guide

This 

Limited Warranty is provided by Xantrex Technology USA Inc. 

(“Xantrex”) and covers defects in workmanship and materials in your 

Truecharge2 Series Battery Charger. This warranty period lasts for 24 

months from the date of purchase at the point of sale to you, the original end 

user customer, unless otherwise agreed in writing (the “Warranty Period”). 

You will be required to demonstrate proof of purchase to make warranty 

claims.
This Limited Warranty is transferable to subsequent owners but only for the 

unexpired portion of the Warranty Period. Subsequent owners also require 

original proof of purchase as described in “What proof of purchase is 

required?”

During the Warranty Period Xantrex will, at 

its option, repair the product (if economically feasible) or replace the 

defective product free of charge, provided that you notify Xantrex of the 

product defect within the Warranty Period, and provided that Xantrex 

through inspection establishes the existence of such a defect and that it is 

covered by this Limited Warranty. 
Xantrex will, at its option, use new and/or reconditioned parts in 

performing warranty repair and building replacement products. Xantrex 

reserves the right to use parts or products of original or improved design in 

the repair or replacement. If Xantrex repairs or replaces a product, its 

warranty continues for the remaining portion of the original Warranty 

Period or 90 days from the date of the return shipment to the customer, 

whichever is greater. All replaced products and all parts removed from 

repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and 

return shipment to the customer via a Xantrex-selected non-expedited 

surface freight within the contiguous United States and Canada. Alaska, 

Hawaii and outside of the United States and Canada are excluded. Contact 

Xantrex Customer Service for details on freight policy for return shipments 

from excluded areas.

If your product requires troubleshooting or 

warranty service, contact your merchant. If you are unable to contact your 

merchant, or the merchant is unable to provide service, contact Xantrex 

directly at:

Direct returns may be performed according to the Xantrex Return Material 

Authorization Policy described in your product manual. For some products, 

Xantrex maintains a network of regional Authorized Service Centers. Call 

Xantrex or check our website to see if your product can be repaired at one 

of these facilities.

Telephone:

1 800 670 0707

Fax:

1 800 994 7828

Website:

www.xantrex.com

TC2_204060_Chapters.fm  Page 58  Thursday, August 4, 2011  1:12 PM