HP (Hewlett-Packard) CE538A#BGJ User Manual
Step 5: Test the fax sending functionality
1.
Press the
Start Fax
button on the product control panel.
2.
Listen for a dial tone.
3.
If you do not hear a dial tone, the telephone line might not be operational or the product is not
connected to the telephone line.
connected to the telephone line.
Step 6: Test the fax receiving functionality
1.
Use another fax machine to send a fax to the product.
2.
If the product does not receive the fax, make sure that you do not have too many telephone devices
connected to the product, and that all telephone devices are connected in the correct order.
connected to the product, and that all telephone devices are connected in the correct order.
3.
Review and reset the product fax settings.
4.
Turn off the Private Receive feature.
Step 7: Try sending a print job from a computer
1.
Use a word-processing program to send a print job to the product.
2.
If the job does not print, make sure you selected the correct printer driver.
3.
Uninstall and then reinstall the product software.
206 Chapter 12 Solve problems
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