KYOCERA FS-1220MFP User Manual

7-7
Troubleshooting
Error Messages
If a problem has occurred in the machine, you will be notified by the following display.
•
The Attention indicator on the operation panel is lit or flashing.
•
An error code appears in the display on the operation panel.
•
KYOCERA Client Tool and Status Monitor will show the status of the machine.
If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel, check the
KYOCERA Client Tool or Status Monitor.
KYOCERA Client Tool or Status Monitor.
Problems that can be resolved by the user are described below.
Note If the indicators light or flash repeatedly in manners not described above, a service error has probably
occurred. Switch off the power switch, unplug the power cord, and then plug the power cord back in and switch on
the power switch. This may clear the error. Even if the error is not cleared, contact your service representative.
occurred. Switch off the power switch, unplug the power cord, and then plug the power cord back in and switch on
the power switch. This may clear the error. Even if the error is not cleared, contact your service representative.
Error Code
Message displayed in
KYOCERA Client Tool
and Status Monitor*
KYOCERA Client Tool
and Status Monitor*
Meaning
Remedy
C-F040
Error has occurred
An error has occurred in the
machine.
machine.
Turn the power OFF and then ON.
C-####
Error has occurred
An error has occurred in the
machine.
machine.
Make a note of the error code displayed
on the operation panel, and contact your
service representative.
on the operation panel, and contact your
service representative.
(except
C-F040)
E-0001
Non-genuine toner is
installed
installed
The installed toner container is
non-genuine.
non-genuine.
The manufacturer assumes no
responsibility for damage caused by a
non-genuine toner.
responsibility for damage caused by a
non-genuine toner.
We recommend that you only use
genuine toner containers.
genuine toner containers.
When you want to use the toner
container currently installed, press the
Mode Select key and [Stop/Reset]
simultaneously for 3 seconds or more.
container currently installed, press the
Mode Select key and [Stop/Reset]
simultaneously for 3 seconds or more.
E-0002
Error has occurred
The installed toner container's
regional specification does not
match the machine’s.
regional specification does not
match the machine’s.
Install the specified toner container.
E-0003
Memory full
Scanning cannot be performed due
to insufficient memory of scanner.
to insufficient memory of scanner.
Only the scanned pages are available.
Press [Stop/Reset] and the job will be
canceled.
Press [Stop/Reset] and the job will be
canceled.
E-0004
Error has occurred
The number of scanned pages
exceeds the maximum number.
exceeds the maximum number.
The maximum number of scanned
original pages is 99. Only the scanned
pages are available. Press [Stop/Reset]
and the job will be canceled.
original pages is 99. Only the scanned
pages are available. Press [Stop/Reset]
and the job will be canceled.
E-0007
Add toner
The toner has run out.
Replace with a new toner container.
Error code
E-0001
This is displayed in repeating
two-digit segments (
two-digit segments (
E-, 00, and 01).