KYOCERA FS-1220MFP User Manual

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Troubleshooting
Error Messages
If a problem has occurred in the machine, you will be notified by the following display.
The Attention indicator on the operation panel is lit or flashing.
An error code appears in the display on the operation panel.
KYOCERA Client Tool and Status Monitor will show the status of the machine. 
If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel, check the 
KYOCERA Client Tool or Status Monitor.
Problems that can be resolved by the user are described below.
Note If the indicators light or flash repeatedly in manners not described above, a service error has probably 
occurred. Switch off the power switch, unplug the power cord, and then plug the power cord back in and switch on 
the power switch. This may clear the error. Even if the error is not cleared, contact your service representative.
Error Code 
Message displayed in 
KYOCERA Client Tool 
and Status Monitor*
Meaning
Remedy
C-F040
Error has occurred
An error has occurred in the 
machine.
Turn the power OFF and then ON.
C-#### 
Error has occurred
An error has occurred in the 
machine.
Make a note of the error code displayed 
on the operation panel, and contact your 
service representative.
(except 
C-F040)
E-0001
Non-genuine toner is 
installed
The installed toner container is 
non-genuine.
The manufacturer assumes no 
responsibility for damage caused by a 
non-genuine toner.
We recommend that you only use 
genuine toner containers.
When you want to use the toner 
container currently installed, press the 
Mode Select key and [Stop/Reset] 
simultaneously for 3 seconds or more.
E-0002
Error has occurred
The installed toner container's 
regional specification does not 
match the machine’s.
Install the specified toner container.
E-0003
Memory full
Scanning cannot be performed due 
to insufficient memory of scanner. 
Only the scanned pages are available. 
Press [Stop/Reset] and the job will be 
canceled.
E-0004
Error has occurred
The number of scanned pages 
exceeds the maximum number.
The maximum number of scanned 
original pages is 99. Only the scanned 
pages are available. Press [Stop/Reset] 
and the job will be canceled.
E-0007
Add toner
The toner has run out.
Replace with a new toner container.
Error code 
E-0001
This is displayed in repeating 
two-digit segments (
E-, 00, and 01).