Kodak ESP 5260 User Manual

41

Some problems can be resolved quickly by power cycling the printer: Turn off your 
printer. Wait five seconds. Turn on the printer. 

Use the following information to help troubleshoot problems with your printer.

For more troubleshooting information, go to:

•

 to use our Step-by-Step Solutions and Repair tool for 

help with problems such as paper jams and image quality.

•

 for FAQs and links to other support for 

your printer.

•

for help with wireless networking.

•

 to download the latest software and 

firmware files.

•

 for the recommended system requirements.

Printer does not power on

• Make sure you are using the power cord that came with your printer. 

• Make sure the power cord is connected to the AC adapter and is plugged 

into an outlet or power strip.

• If the USB 2.0 cable was disconnected from the printer, then reconnected, or 

if power to the printer was interrupted, restart the computer.

Printer not detected

• Make sure your printer is plugged in and turned on.

• If you are using a USB cable, make sure: 

–

you have a USB 2.0 cable.

–

that the USB cable is connected to both your printer and your computer.

• If you are using a wireless connection, make sure the:

–

printer is connected to your wireless network (check the Wi-Fi 
connectivity LED and the SSID).

– your access point is transmitting data.

– firewall (excluding WINDOWS Firewall) is allowing the services needed 

for your printer.

–

For additional information, go to 

Wireless connectivity 
problems

For wireless connectivity issues, go to 

Printhead carriage jam

• Open the printer access door and clear any obstructions.

• Check that the printhead and ink cartridges are installed correctly.

(The printhead and ink cartridges are installed correctly when you hear 
them click into place.)