Ricoh 1000 User Manual

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Intelligent
Automated
Secure
Proactive
Fleet population utilization reports show 
a variety of critical metrics using simple, 
intuitive graphics for Ricoh and third-
party devices.
Gain insight regarding your fleet.  
@Remote Office collects detailed device 
information and presents it in a way 
that is easy to interpret.
Maximize Fleet Efficiency
@Remote Office generates usage reports that are available 
online. Access them at any time to see how to boost fleet 
efficiency and minimize operating costs.
•  Manage 100 Ricoh devices and monitor another 500 right out of the box, or 
expand with @Remote Office 1000 to manage up to 1,000 Ricoh devices and 
monitor up to 1,500 devices by adding memory and storage options.
•  Automate certain device management services, including meter collection and 
submission, critical service event submission and low toner alerts.
•  Access a secure Web portal to review detailed fleet reports. Compare full-
color and black & white output for Ricoh devices, along with other metrics,  
to ensure the fleet is operating at peak capacity.
•  Examine print, copy and/or fax volumes from managed Ricoh devices to 
identify under- or over-utilized systems, reallocate resources and find optimal 
device placement.
•  Track trends in energy and paper consumption on your managed Ricoh 
devices over time and make better decisions about sustainability policies  
with @Remote Green Reports.*
Eliminate Manual Meter Reading
@Remote Office automatically provides accurate meter 
billing information with little to no user intervention.
•  Collect and submit meter counts automatically on a regular schedule.
• Reduce the risk of errors and enhance the accuracy of invoices.
• Free up the time normally devoted to performing manual meter reads.
Innovative Fleet Management**
@Remote Office gives administrators unprecedented power 
to improve service and enhance productivity — all while 
reducing total cost of ownership. 
•  Notifies service providers automatically. When a Ricoh device requires service,  
@Remote Office sends a message that includes detailed diagnostic information.
•  Alerts administrators before potential issues develop. @Remote Office can 
be configured for Ricoh devices to send warnings about low toner or critical 
service events.
•  Schedules and completes firmware upgrades remotely through @Remote 
Office to optimize Ricoh device performance.
Secure Communication
@Remote Office is designed to maximize information and 
network security.
•   Meet demanding network communication security requirements with the 
highly secure HTTPS standard protocol.
•  Expect outstanding security and reliability. @Remote Office supports 
requirements for Information Technology Security Certification, Common 
Criteria ISO/IEC 15408.
•  Keep the network safe without increasing the burden on IT. @Remote Office is 
set up and installed by a Ricoh service provider and requires no on-site support.
*CO
2
 emissions source: USEPA – Department of Energy (See Section 1605(b) Energy Policy Act of 1992). Forest consumption source:  
www.conservatree.com/learn/EnviroIssues/TreeStats.shtml. For power usage, Green Reports show the amount of time a device spends  
in standby mode/energy saver mode/off, tracking and trending on a month-to-month basis.
**Ability to deliver select services is in part dependent upon the service provider.
@Remote Green Reports make it easy to 
visualize trends in CO
2
 savings, power 
usage and paper consumption for Ricoh 
devices.*