Olivetti D-COPIA 400MF User Manual
Troubleshooting
OPERATION GUIDE
6-3
Printouts are not
clear.
clear.
Did you choose appropriate
image quality for the original?
image quality for the original?
Select appropriate image quality.
Printouts are dirty.
Is the platen or the document
processor dirty?
processor dirty?
Clean the platen or the document
processor.
processor.
Is the transfer roller dirty?
Brush the transfer roller clean.
Images are skewed.
Are the originals placed
correctly?
correctly?
When placing originals on the
platen, align them with the original
size indicator plates.
platen, align them with the original
size indicator plates.
When placing originals in the
optional document processor, align
the original width guides securely
before placing the originals.
optional document processor, align
the original width guides securely
before placing the originals.
Is the paper loaded
correctly?
correctly?
Check the position of the paper
width guides.
width guides.
Papers often jam.
Is the paper loaded
correctly?
correctly?
Load the paper correctly.
Is the paper of the supported
type? Is it in good condition?
type? Is it in good condition?
Remove the paper, turn it over, and
reload it.
reload it.
Is the paper curled, folded or
wrinkled?
wrinkled?
Replace the paper with new paper.
Are there any loose scraps or
jammed paper in the
machine?
jammed paper in the
machine?
Remove any jammed paper.
Printouts from the
document processor
have black lines.
document processor
have black lines.
Are the slit glasses dirty?
Clean the slit glasses.
Printouts are
wrinkled.
wrinkled.
Is the paper separator of the
paper feed unit dirty?
paper feed unit dirty?
Clean the paper separator.
Cannot print.
Is the machine plugged in?
Plug the power cord into an AC
outlet.
outlet.
—
Is the machine powered on?
Turn on the main power switch.
Is the printer cable
connected?
connected?
Connect the correct printer cable
securely.
securely.
Was the machine powered
on before the printer cable
was connected?
on before the printer cable
was connected?
Power on the machine after
connecting the printer cable.
connecting the printer cable.
Documents are
printed improperly.
printed improperly.
Is the official application
software used on PC?
software used on PC?
Check that the official printer driver
or application software is used.
or application software is used.
—
Symptom
Checkpoints
Corrective Actions
Reference
Page