Panasonic KX-MB1500 User Manual
11.3.3 Scanner
Problem
Cause & Solution
I cannot scan.
R When scanning at a high resolution, a large amount of available memory is
required. If your computer warns that there is insufficient memory, close
other applications and try again.
other applications and try again.
R Select a lower resolution and try again.
R Reduce the scanning area and try again.
R Reduce the scanning area and try again.
1. To preview the scanned image, click [Preview].
2. You can drag the frame to specify the scanning area.
3. Click [Scan] to start scanning.
2. You can drag the frame to specify the scanning area.
3. Click [Scan] to start scanning.
R The unit is in use. Try again later.
R There is not enough space on the hard disk. Delete unnecessary files and
R There is not enough space on the hard disk. Delete unnecessary files and
try again.
R Check the connection between the computer and the unit (page 12, 21).
R Restart the computer, and try again.
R You attempted to scan a document longer than the paper size which you
R Restart the computer, and try again.
R You attempted to scan a document longer than the paper size which you
set. Change the setting or divide the document into the appropriate paper
size, and try again.
size, and try again.
Even after clicking [Cancel],
scanning continues.
scanning continues.
R Please wait. It may take a while for the cancel request to be accepted.
11.3.4 Copier
Problem
Cause & Solution
The unit will not make a copy.
R You cannot make a copy during programming. Make the copy after
programming.
R Recording paper is not loaded or the unit has run out of paper. Load paper
Letters on the copied
documents are not clear.
documents are not clear.
R The original document is too dark or too light. Change the contrast
The copied documents are
too dark and cannot be read.
too dark and cannot be read.
R You used a colored paper as a document. Change the contrast (page 28)
and make a lighter copy of the document, using “TEXT” resolution
(page 28).
(page 28).
11.3.5 Fax (KX-MB1520 only)
Problem
Cause & Solution
I cannot send documents.
R The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 12).
R The other party’s fax machine is busy or has run out of recording paper. Try
again.
R The other party’s machine is not a fax machine. Check with the other party.
R The other party’s fax machine failed to answer the fax automatically. Send
R The other party’s fax machine failed to answer the fax automatically. Send
R Set the maximum fax speed to “14.4kbps” (feature #418 on page 51).
I cannot send a fax overseas.
R Use the overseas transmission mode (feature #411 on page 50).
R Add two pauses at the end of the telephone number or dial manually.
R Add two pauses at the end of the telephone number or dial manually.
The other party complains
that letters on their received
document are distorted.
that letters on their received
document are distorted.
R If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
that does not have these services.
R Another telephone on the same line is off the hook. Hang up the extension
telephone and try again.
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For assistance, please visit http://www.panasonic.com/help
11. Help