OKI MC160n User Manual

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Troubleshooting
Some parts 
of the image 
are lost with 
2in1 copying.
When printing enve-
lopes, the zoom ratio 
was specified, and 
then 2in1 copying 
was set.
With 2in1 copying, the zoom ratio is 
automatically adjusted. For 2in1 copy-
ing on media with a narrow printing 
area, such as envelopes, set 2in1 
copying, and then adjust the zoom 
ratio, if necessary.
Machine 
resets or 
turns off fre-
quently.
The power cord is not 
correctly plugged into 
the outlet.
Turn off the machine, confirm that the 
power cord is correctly plugged into 
the outlet, and then turn on the 
machine.
A system error 
occurred.
Contact Technical Support with the 
error information.
You are 
experienc-
ing duplex 
problems.
Media or settings are 
not correct.
Make sure that you are using correct 
media. 
„ Only Letter/A4 plain paper can be 
autoduplexed.
„ Do not duplex envelopes, labels, 
postcards, thick stock, letterheads, 
or plain paper with a size other than 
Letter/A4.
„ Make sure that you have not mixed 
media types in the tray.
In the printer driver (Layout/Dou-
ble-Sided), choose “Short Edge Bind-
ing” (flipped as on a clipboard) or 
“Long Edge Binding” (flipped as in a 
loose-leaf notebook). 
Set duplex (Double-Sided) copying. 
For details on setting duplex (Dou-
ble-Sided) copying, refer to “Setting 
Duplex (Double-Sided) Copying” on 
page 118.
For N-up on duplexed pages, choose 
Collate only in the printer driver’s Basic 
Tab. Do not set collation in the applica-
tion.
Symptom
Cause
Solution