OKI MC160n User Manual

Page of 268
233
Troubleshooting
Image is 
blurred; 
background 
is lightly 
stained; 
there is 
insufficient 
gloss of the 
printed 
image.
One or more of the 
toner cartridges may 
be defective.
Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge 
may be defective.
Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
The original glass is 
dirty.
Clean the original glass. For details, 
refer to “Cleaning the Machine” on 
page 178.
The original cover 
pad is dirty.
Clean the original cover pad. For 
details, refer to “Cleaning the Machine” 
on page 178.
The print or 
color density 
is uneven.
One or more of the 
toner cartridges may 
be defective or low.
Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge 
may be defective.
Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
The machine is not 
level.
Place the machine on a flat, hard, level 
surface.
Irregular 
print or mot-
tled image 
appears.
The media is moist 
from humidity.
Adjust the humidity in the media stor-
age area.
Remove the moist media and replace it 
with new, dry media.
Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.
Use Oki approved media.
One or more of the 
toner cartridges may 
be defective.
Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge 
may be defective.
Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Symptom
Cause
Solution