OKI MC160n User Manual

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Troubleshooting
There is 
insufficient 
fusing or the 
image 
comes off 
when 
rubbed.
The media is moist 
from humidity.
Remove the moist media and replace it 
with new, dry media. 
Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.
Use Oki approved media.
Media type is set 
incorrectly.
When printing labels, letterhead or 
thick stock, specify the appropriate 
media type in the printer driver.
There are 
toner 
smudges or 
residual 
images.
One or more of the 
toner cartridges are 
defective or installed 
incorrectly.
Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
There are 
toner 
smudges on 
the back side 
of the page 
(whether or 
not it has 
been 
duplexed).
The media path is 
dirty with toner.
Print several blank sheets and the 
excess toner should disappear.
One or more of the 
toner cartridges are 
defective.
Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge 
may be defective.
Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Symptom
Cause
Solution