Plustek 820 User Manual

 

If you encounter problems with your scanner, please review the installation 

instructions and troubleshooting suggestions contained in this guide. 

For further assistance call our customer support phone number listed on the last 

page of this guide. One of our representatives will be happy to assist you from Monday 

through Friday in office working hours as shown below: 

Europe 

9:00 a.m. – 5:30 p.m.  (CET) 

Other Countries or Areas 

9:00 a.m. – 6:00 p.m. Taiwan Time 

To avoid delays, please have the following information available before calling: 

  Scanner name and model number 
  Scanner serial number (Located at the bottom of the scanner) 
  A detailed description of the problem 
  Your computer manufacturer and its model number 
  The speed of your CPU (Pentium 133, etc.) 
  Your current operating system and BIOS (optional) 
  Name of software package(s), version or release number and manufacturer 

of the software 

  Other USB devices installed 

This Statement of Limited Warranty applies only to the options you originally 

purchase for your use, and not for resale, from an authorized reseller. 

The manufacturer warranty includes all parts and labor, and is not valid without 

the receipt of original purchase. To obtain warranty service, you may contact the 

authorized dealer or distributor, or visit our website to check out the available service 

information, or send a request via E-mail for further help. 

If you transfer this product to another user, warranty service is available to that 

user for the remainder of the warranty period. You should give your proof of purchase 

and this statement to that user. 

We warrant that this machine will be in good working order and will conform to its 

functional descriptions in the documentation provided. Upon provision of proof of 

purchase, replacement parts assume the remaining warranty of the parts they replace. 

Before presenting this product for warranty service, you must remove all 

programmes, data and removable storage media. Products returned without guides 

and software will be replaced without guides and software. 

 

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