Samsung CLX-6220 User Manual

Troubleshooting_ 21

Refer to Microsoft Windows User’s Guide that came with your 

computer for further information on Windows error messages.

•

Check if the printer driver is installed in your 

system. Open Unified Driver Configurator and 

switch to the Printers tab in Printers 

configuration window to look at the list of 

available machines. Make sure that your 

machine is displayed on the list. If not, open 

Add new printer wizard to set up your 

device.

•

Check if the machine is started. Open 

Printers configuration and select your 

machine on the printers list. Look at the 

description in the Selected printer pane. If its 

status contains Stopped string, press the 

Start button. After that normal operation of 

the machine should be restored. The 

“stopped” status might be activated when 

some problems in printing occurred. For 

instance, this could be an attempt to print a 

document when the port is claimed by a 

scanning application.

•

Ensure the port is not busy. Since functional 

components of machine (printer and scanner) 

share the same I/O interface (port), the 

situation of simultaneous access of different 

user applications to the same port is possible. 

To avoid possible conflicts, only one of them 

at a time is allowed to gain control over the 

device. The other user will encounter “device 

busy” response. You should open ports 

configuration and select the port assigned to 

your machine. In the Selected port pane you 

can see if the port is occupied by some other 

application. If this is the case, you should 

either wait for completion of the current job or 

press the Release port button, if you are sure 

that the present application is not functioning 

properly.

•

Check if your application has special print 

option such as “-oraw”. If “-oraw” is specified 

in the command line parameter, then remove 

it to print properly. For Gimp front-end, select 

“print” -> “Setup printer” and edit command 

line parameter in the command item.

•

The CUPS (Common UNIXPrinting System) 

version distributed with SuSE Linux 9.2 

(cups-1.1.21) has a problem with ipp (Internet 

Printing Protocol) printing.Use the socket 

printing instead of ipp or install a later version 

of CUPS (cups-1.1.22 or higher).

This is a known bug in Ghostscript (until GNU 

Ghostscript version 7.05) when the base color 

space of the document is indexed color space 

and it is converted through CIE color space. 

Because Postscript uses CIE color space for 

Color Matching System, you should upgrade 

Ghostscript on your system to at least GNU 

Ghostscript version 7.06 or later. You can find 

recent Ghostscript versions at 

www.ghostscript.com.

This is a known bug in Ghostscript (until GNU 

Ghostscript version 7.xx) when the base color 

space of the document is indexed RGB color 

space and it is converted through CIE color 

space. Because Postscript uses CIE color space 

for Color Matching System, you should upgrade 

Ghostscript on your system to at least GNU 

Ghostscript version 8.xx or later. You can find 

recent Ghostscript versions at 

www.ghostscript.com.

It is a known problem that occurs when a color 

printer is used on version 8.51 or earlier of 

Ghostscript, 64-bit Linux OS, and reported to 

bugs.ghostscript.com as Ghostscript Bug 

688252.
The problem is solved in AFPL Ghostscript v. 

8.52 or above. Download the latest version of 

AFPL Ghostscript from 

http://sourceforge.net/projects/gho

Check if Gimp Front-end has Xsane:Device 

dialog. on the Acquire menu. If not, you should 

install Xsane plug-in for Gimp on the your 

computer. You can find Xsane plug-in package 

for Gimp on Linux distribution CD or Gimp home 

page. For the detailed information, refer to the 

Help for Linux distribution CD or Gimp Front-end 

application. 
If you wish to use another kind of scan 

application, refer to application’s Help.

Avoid changing print job parameters (via LPR 

GUI, for example) while a print job is in progress. 

Known versions of CUPS (Common UNIX 

Printing System) server break the print job 

whenever print options are changed and then try 

to restart the job from the beginning. Since 

Unified Linux Driver locks the port while printing, 

the abrupt termination of the driver keeps the 

port locked and unavailable for subsequent print 

jobs. If this situation occurs, try to release the 

port by selecting Release port in Port 

configuration window.