Xerox 7232 User Manual

This section explains the troubleshooting procedures while using a UNIX environment.

This section explains what to do when a problem occurs while using UNIX. The 
possible causes, confirmation methods, and actions are as follows.

The IP address is not correct. Check whether the IP 

address of the machine is 
correct.

Specify the correct IP 
address for the machine.

A network error occurs on the 
network between the client 
and the machine.

Use the PING command to 
check the communication 
status.

Check the error.

The printer entry setting is 
not correctly defined on the 
client.

Check the printer entry 
setting on the client. Check 
the /etc/printcap file of the 
client or use the lpstat 
command to troubleshoot.

Define the correct printer 
entry setting.

The system is in offline.

Check if the online lamp is 
off.

Exit the pause or the 
machine setting mode, and 
then check if the online lamp 
comes on.

The print data size sent in 
one print command exceeds 
the buffer memory size (in 
spool mode).

Check the upper limit of the 
receiving data size, and then 
compare it with the size of 
print data to be sent as one 
job.

When the print data size 
exceeds the maximum 
receiving data size in one file, 
divide the file into files 
smaller than the maximum, 
and then re-send the print 
request.

When the print data size 
exceeds the maximum 
receiving data size in multiple 
files, reduce the number of 
files to be printed at one time.

A fault occurred during print 
processing.

Check the LPD error 
message displayed on the 
control panel.

Switch the machine off and 
on.