Xerox 7232 User Manual

This section explains the troubleshooting procedures while using scan functions.

This section explains what to do when a problem occurs while using scan functions. 
The possible causes, confirmation methods, and actions are as follows.

Clicking the [Apply] button 
does not reflect the new 
settings.

Check if the entered value is 
correct.

Enter the correct value. If the 
entry is not valid, it will be 
automatically changed within 
the limit.

Clicking the [Apply] button 
will display messages like 
“the server has returned 
ineffective or unrecognizable 
response” or “no data”.

Check if the user ID and 
passcode are correct.

Enter the correct user ID and 
passcode.

Reboot the machine.

Cannot delete the job.

–

Wait for a while and then click 
the [Refresh Status] button.

The machine and Windows 
clock settings do not match 
as specified by the SMB 
signature.

SMB transmission fails even 
with a correct user name and 
password.

Set the machine and 
Windows clock settings so 
that they match.

On Windows Server 2003, 
Windows XP or Windows 
Vista, cannot perform SMB 
transfers for users without a 
password.

Change the network access settings as follows.
1. Boot Windows and select [Control Panels] > 

[Administrative Tools] > [Local Security Policy].

2. Select [Security Settings] > [Local Policies] > [Security 

Options].

3. Set [Accounts: Limit local account use of blank passwords 

to console logon only] to [Disabled].

Cannot perform SMB 
transfers using a DFS access 
path (\\domainname\
sharename)

DFS access path specification is not supported. Specify a 
UNC format path (\\hostname\sharename).