Xerox M15 User Manual

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Page 11-12
 Xerox WorkCentre M15/M15i User Guide 
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Calling the Welcome Center
If a fault cannot be resolved by following the LCD instructions, check the troubleshooting 
tables in the next section - they may help to solve the problem quickly. If the problem persists, 
contact the Xerox Welcome Center or the local Xerox representative. The serial number of the 
machine will be required, together with any relevant error codes 
l
For information 
on locating the 
serial number, 
please refer to 
“Customer 
Support” on page 
1-5.
Customer Support Telephone Number
The Xerox Welcome Center or local representative telephone number is provided when the 
WorkCentre M15/M15i is installed. For convenience and future reference, please record the 
telephone number in the space below:
Welcome Center or local representative Telephone Number:
# ____________________________________________
Xerox US Welcome Center:
1-800-821-2797
Xerox Canada Welcome Center:
1-800-93-XEROX (1-800-939-3769)