Toshiba 555 User Manual

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2 TROUBLESHOOTING FOR COPYING
50    Copying Problems
Copying Problems
See the table below when you have a problem in operating copy function or have an unexpected copy output.
Problem Description
Cause
Corrective Action
Functions cannot be set.
Another function that is unavailable 
for the combination has already been 
set.
Some functions cannot be combined.
For details, refer to Chapter 8 of the Copying Guide.
Copying stops while scanning the 
originals. (The message “The 
number of originals exceeds the 
limits  Will you print out stored 
originals?” appears.)
The number of scanned pages has 
reached the maximum.
To copy the scanned images, press [YES]. To cancel, 
press [NO].
Copying stops while scanning the 
originals. (The message “Not 
enough Work Space to store 
originals  Will you print out stored 
originals?” appears.)
No available internal memory 
remains.
To copy the scanned images, press [YES]. To cancel, 
press [NO].
Copied image is too light.
No toner is left.
The message “Open the toner cover  Install new toner 
cartridge” appears when no toner is left. Replace the toner 
cartridge.
Copy density is set too light.
Darken the density manually or try the automatic density 
mode.
Copied image is too dark.
Copy density is set too dark.
Lighten the density manually or try the automatic density 
mode.
Copied image has stains.
The Reversing Automatic Document 
Feeder is not fully lowered.
Lower them fully to block the outside light.
The original glass, platen sheet, 
scanning area and guide are stained.
Clean them.
The copy density is set too dark.
Lighten the density manually or try the automatic density 
mode.
A transparent original such as a 
transparency or tracing paper is being 
used. 
To copy a transparent original clearly, put a sheet of blank, 
white paper behind the original. Make sure that the paper 
is large enough to cover the original.
Copy image is skewed.
The original is sent from the 
Reversing Automatic Document 
Feeder at a skew.
Replace the original while aligning the side guides of the 
Reversing Automatic Document Feeder to its width so that 
it will be placed straight.
Copied image is partially missing. The size or orientation of the copy 
paper and that of the original are not 
consistent. The reduction ratio is not 
properly set.
Fit the copy paper size to the original or set the reduction 
ratio for the copy paper.
The binding margin is too wide.
Set the binding margin width to fully cover the original.
For details, refer to Chapter 4 of the Copying Guide.
The original is larger than the 
printable area.
The outside part of the printable area cannot be copied. 
Copied image is blurred.
There is a gap between the original 
glass and the original.
Lower the Reversing Automatic Document Feeder fully so 
that the original fully contacts the platen glass.
The copy paper is damp.
Replace it with dry copy paper.