Toshiba e-Studio237 User Manual

Page of 226
Before Calling Service Technician    199
Image trouble
Phenomenon
Usual cause
Countermeasure
The density of the copy 
image is light.
Toner has run out.
“Toner empty” appears on the display 
when toner has run out. Replace the toner 
cartridge if the message appears.
The copy density is set 
lighter.
Make the density darker if you use the 
manual copy density mode. Or use the 
automatic copy density mode.
The transfer charger wire is 
dirty.
Clean the transfer charger wire.
The density of the copy 
image is dark.
The copy density is set 
darker.
Make the density lighter if you use the 
manual copy density mode. Or use the 
automatic copy density mode.
The copied image is stained.
The Reversing Automatic 
Document Feeder (optional) 
/ Automatic Document 
Feeder (optional) or the 
Platen Cover (optional) is not 
lowered fully.
Lower them fully to block outside light.
The original glass, platen 
sheet, scanning area or 
guides are dirty.
Clean them.
The copy density is set 
darker.
Make the density lighter if you use the 
manual copy density mode. Or use the 
automatic copy density mode.
Highly transparent originals 
such as OHP films or tracing 
paper are used.
Place a blank sheet of paper, the same 
size as the original or larger, over the orig-
inal.
The copy image is fogged.
There is a slight gap 
between the original glass 
and the original.
Lower the Platen Cover (optional) or the 
Reversing Automatic Document Feeder 
(optional) / Automatic Document Feeder 
(optional) fully so that the original will con-
tact with the original glass.
The copy paper is damp.
Replace with dry copy paper.
The density level of the copy 
image is uneven in a horizon-
tal direction.
The transfer charger wire is 
dirty.
Clean the transfer charger wire.