Toshiba 205L User Manual

94    Locating the Equipment in the Network

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The equipment does not respond to a ping command.

Check the network settings following the checklist below.

1

Confirm that the TCP/IP protocol suite is installed 
on the client computer.

Next Step

Ø

Ö

Refer to the networking section of your operating 
system documentation.

2

Look at the NIC configuration page and confirm 
that the TCP/IP settings are correct. Is the IP 
address entered and valid? Are the Gateway and 
Subnet settings correct?

Next Step

Ø

Ö

Enter the correct TCP/IP settings.

3

Reboot the equipment. Check the NIC 
Configuration page that is printed out. Are the 
TCP/IP settings correct?

Next Step

Ø

Ö

The settings are not binding, contact your service 
representative.

4

Try to ping the equipment again. Did the 
equipment respond to the ping?

Next Step

Ø

5

Can you ping the equipment from any other 
computer within the same network? If not, the 
equipment might have an IP address that is out of 
range or invalid.

Next Step

Ø

Ö

Contact your local network specialist for a valid IP 
address for the equipment.

6

Can you ping to another computer within the 
same network?

Next Step

Ø

Ö

Check the computer’s protocol settings to make 
sure the gateway and subnet settings are correct.

7

If you have customized the device name, you can 
check if the NIC is functional by restoring the 
default settings. When the equipment 
automatically reboots and an NIC Configuration 
page is printed, does the device name include the 
NIC’s unit serial number?

Next Step

Ø

Ö

The NIC is faulty or improperly installed. Contact 
your service representative.

8

Check link activities on the port being used by the 
equipment and also the integrity of the network 
cable, hub, or switch that is connecting the 
equipment to the network. Replace any network 
components that you suspect are faulty. Can you 
ping the equipment now?

Ö

Contact your service representative.