Toshiba 2551c User Manual

The Troubleshooting Guide (PDF) describes the causes and the troubleshooting of problems when you use the 

equipment.

Chapter 1

TROUBLESHOOTING FOR THE HARDWARE

When This Screen Is Displayed
Messages Displayed on the Touch Panel
Clearing a Paper Misfeed
Clearing a Staple Jam
Replacing a Toner Cartridge
Replacing the Waste Toner Box
Refilling With Staples
Cleaning the Main Chargers and LED Print Heads
Cleaning the Hole Punch Dust Bin
When Printed Sheets Overflow from the Exit Tray

Chapter 2

TROUBLESHOOTING FOR COPYING

Copying Problems

Chapter 3

TROUBLESHOOTING FOR PRINTING

Print Job Problems
Printer Driver Problems
Network Connection Problems
Client Problems
Hardware Problems

Chapter 4

TROUBLESHOOTING FOR SCANNING

Scanning Problems

Chapter 5

TROUBLESHOOTING FOR e-Filing

e-Filing Web Utility Problems

Chapter 6

TROUBLESHOOTING FOR NETWORK 
CONNECTIONS

Locating the Equipment in the Network
LDAP Search and Authentication Problems
Printing Problems (Network Related)
Network Fax (N/W-Fax) Driver Problems
Client Software Authentication Problems

Chapter 7

CHECKING THE EQUIPMENT STATUS WITH 
TopAccess

Hardware Status Icons on TopAccess [Device] Tab
Error Messages
Error Codes

Chapter 8

WHEN SOMETHING IS WRONG WITH THE 
EQUIPMENT

When You Think Something Is Wrong With the Equipment
Regular Maintenance

Press [JOB STATUS] and then the [LOG] tab on the touch 

panel; the LOG menu is displayed. The job history and 

error codes are displayed in the LOG menu.

For details of the error codes, refer to the following guide:
&

 Troubleshooting Guide (PDF): “Chapter 7: CHECKING 

THE EQUIPMENT STATUS WITH TopAccess” - “Error Codes”