Toshiba e-STUDIO200L/230L User Manual

Network Operator’s Guide — TopAccess Errors

89

1C68

NIC access error

Turn the power OFF and then back 
ON. Perform the job in error again.  If 
the error still occurs, contact your ser-
vice representative.

1C69

SMTP server connection error

Ask your administrator to set the 
login name or password of SMTP 
server and perform the job again.  
Check if the SMTP server is operat-
ing properly.

1C6A

HOST NAME error

Ask your administrator to check if 
there is an illegal character in the 
device name.  Delete the illegal char-
acter and reset the appropriate device 
name.

1C6B

Terminal mail address error

Ask your administrator to check if 
there is an illegal character in the 
E-mail address of the equipment.  
Delete the illegal character and reset 
the appropriate E-mail address, then 
perform the job again.

1C6C

Destination mail address error

Check if there is an illegal character 
in the Destination E-mail address.  
Delete the illegal character and reset 
the appropriate Destination E-mail 
address, then perform the job again.

1C6D

System error

Turn the power OFF and then back 
ON. Perform the job in error again.  If 
the error still occurs, contact your ser-
vice representative.

1C70

SMTP client OFF

Ask your administrator to enable the 
SMTP Client and perform the job 
again.

1C80

Internet Fax transmission failure 
when processing E-mail job received

Confirm the “Received Internet Fax 
Forward” settings.

1C81

Onramp Gateway transmission fail-
ure

Confirm the mail box settings.

1C82

Internet Fax transmission failure 
when processing Fax job received

Confirm the “Received Fax Forward” 
setting.

1CC1

Power failure

Check if the power cable is connected 
properly and it is inserted securely.  
Check if the power voltage is unsta-
ble.

3A10-3A12

MIME format error

Ask the sender to resend the Email in 
the MIME1.0 format.

3A20-3A22 Email process error

Ask the sender to resend the Email.

3A30

Partial Email timeout error

Ask the sender to resend the Email, or 
change the Partial Wait time setting.

3A40

Invalid partial Email received

Ask the sender to resend the partial 
Email in the RFC2046 format.