Epson RX620 User Manual

Solving Problems

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Make sure the paper size settings are correct for the paper you’ve loaded.

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Choose the correct margins for your paper size.

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Make sure your paper is positioned on the right side of the sheet feeder with 
the left edge guide lightly against the paper. Do not load too many sheets of 
paper at a time (don’t go past the arrow mark on the left edge guide).

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If you use the buttons on the control panel to select 

Auto Fit Page

 to copy a 

document with white or very light edges, the original size may not be 
recognized correctly. Select 

Actual

 as the 

Reduce/Enlarge

 setting, and use 

the 

Zoom

 

In/Out

 setting to adjust the size of your copy.

■

Make sure the paper size settings are correct for the paper you’ve loaded.

■

The print head nozzles may need cleaning; see page 58 for instructions. 

Make sure the Stylus Photo RX620 is connected to your computer and plugged 
into an electrical outlet. 

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The lamp turns off automatically to save power (sleep mode); it comes on 
when you start scanning.

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Make sure the Stylus Photo RX620 is plugged into a working power outlet. 

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Wait until the fluorescent lamp stays on (ready for scanning). You may need to 
preview your scan to make the lamp come on. 

■

If you are using a USB hub, try connecting the Stylus Photo RX620 directly 
to the computer’s USB port. 

■

If you’re scanning film, make sure you’ve removed the white document mat 
and that the film holder is positioned correctly.