DELL 1355cn User Manual

Page of 522
478
Troubleshooting
Printing Problems
Menu settings changed from 
the operator panel have no 
effect.
Settings in the software program, the printer driver, or 
the printer utilities have precedence over the settings 
made on the operator panel.
Change the menu settings from the printer driver, the 
printer utilities, or the software program instead of the 
operator panel.
Problem
Action
Job did not print or incorrect 
characters printed.
Ensure that 
Ready 
appears on the operator panel 
before you send a job to print.
Ensure that print media is loaded in the printer.
Verify that you are using the correct printer driver.
Ensure that you are using the correct Ethernet or USB 
cable and that it is securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler 
has not stalled.
Check the interface of your printer from the 
Admin 
Menu
.
Determine the host interface you are using. Print a 
device settings page to verify that the current interface 
settings are correct. Refer to "Printing a System 
Settings Page" on page 232 for details on how to print 
a device settings page.
Problem
Action