DELL 1355cn User Manual
Troubleshooting
481
Toner smears or print comes off/Stain on back side
3 Verify that the Paper Type setting in the printer
driver matches the print media you loaded.
1
On the Paper/Output tab in Printing
Preferences of the printer driver, check the
Paper Type setting.
2
Load dry (not damp) and corrected print
media, and then click Print Test Page in
Properties of the printer driver.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action
Yes
No
1 The print media surface may be uneven. Try
changing the Paper Type setting in the printer
driver. For example, change the plain paper to
thick.
1
On the Paper/Output tab in Printing
Preferences of the printer driver, change the
Paper Type setting.
Is the problem recovered?
The task is
complete.
Go to action 2.
2 Verify that the correct print media is being
If not, use the print media recommended for
the printer.
Is the problem recovered?
Is the problem recovered?
The task is
complete.
Go to action 3.
Action
Yes
No