Sharp PNR603 User Manual

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54
E
Troubleshooting
If you are experiencing any problem with your display, before 
calling for service, please review the following troubleshooting 
tips.
There is no picture or sound.
•  Is the power cord disconnected? (See page 13.)
•   Is the main power switch off? (See page 16.)
•   Is the monitor in standby mode (the power LED illuminating 
in orange)? (See page 16.)
•   Make sure correct input mode is selected. (See page 18.)
•   If any external equipment is connected, make sure the 
equipment is operating (playing back).
Remote control does not work.
•  Are the batteries inserted with polarity (+,-) aligned? (See 
page 15.)
•   Are the batteries exhausted?
•   Point the remote control unit toward the monitor’s remote 
control sensor. (See page 15.)
•   Is the menu display hidden or is operation disabled? (See 
page 32.)
Sound from left and right speakers is reversed.
Sound is heard from only one side.
•  Are audio cables connected properly?
•  Check the setting of BALANCE for AUDIO menu. (See 
page 24.)
There is a picture but no sound.
•  Is the sound muted?
•  Make sure the volume is not set to minimum.
•  Are audio cables connected properly?
•  Is the setting of AUDIO SELECT on the SETUP menu 
correct? (See page 24.)
Unstable video.
•  The signal may be incompatible.
•  Try the automatic screen adjustment when the 
D-SUB[RGB] or DVI-I (analog) are used.
The video from the PC/AV HDMI input terminal does not 
appear properly.
•  Is the setting for HDMI1 or HDMI2 of INPUT SELECT on 
the SETUP menu correct? (See page 24.)
•  Is the HDMI cable HDMI standard compliant? The monitor 
will not work with cables that are not standard compliant.
•  Is the input signal compatible with this monitor? (See page 
58.)
The video from the DVI-I input terminal does not appear 
properly.
•  Is the setting for EDID SELECT (DVI-I) of INPUT SELECT 
on the SETUP menu correct? (See page 24.)
•  Is the input signal compatible with this monitor? (See page 
58.)
•  Turn off the power to the connected equipment and then 
turn the power on again.
•  If the monitors are connected in a daisy chain, turn off the 
power to all the monitors connected in a daisy chain and 
then turn the power on again.
The video from PC/AV D-Sub input terminal does not 
appear correctly.
•  Is the setting for D-SUB of INPUT SELECT on the SETUP 
menu correct? (See page 24.)
•  Is the input signal compatible with this monitor? (See page 
58.)
The video from the DisplayPort does not appear properly.
•  Is the input signal compatible with this monitor? (See page 
58.)
Control buttons do not work.
There is no picture.
•  Load noises from outside may be interfering with normal 
operation. Turn off the power and turn it on after waiting at 
least 5 seconds, and then check the operation.
The input mode changes automatically.
•  When the AUTO INPUT CHANGE is ON and no signal 
is present in a selected input mode, the AUTO INPUT 
CHANGE automatically changes the selected mode to a 
mode where a video signal is present.
  The input mode may change in the following cases:
- When a computer is in standby mode.
- When video play is stopped with a playback device.
Power LED flashes red.
“STATUS [xxxx]” appears in the corner of the screen.
•   Hardware has a problem. Turn off the monitor and request 
repair from your SHARP dealer. 
(When STATUS ALERT is set to OSD & LED. This varies 
depending on the setting.)
When “AUTO DIMMING” is displayed.
•   When the internal temperature of the monitor rises 
excessively, the brightness of the backlight automatically 
decreases in order to prevent a further temperature rise. If 
you attempt to use 
 
 to adjust the brightness while 
the monitor is in this state, “AUTO DIMMING” is displayed 
and you cannot change the brightness.
•   Remove the cause of the excessive temperature rise.
The monitor makes a cracking sound.
•   You may occasionally hear a cracking sound from the 
monitor. This happens when the cabinet slightly expands 
and contracts according to change in temperature. This 
does not affect the monitor’s performance.