Sharp LL-S201A User Manual

22

E

If you are experiencing any problem with your display, before 

calling for service, please review the following troubleshooting 

tips.
There is no picture or sound.

•  Are the AC adapter and power cord connected correctly?

(See page 10.)

•  Is the power on? (See page 13.)

•  Make sure the volume is not set to minimum. (See page

18.)

•  Is the sound muted? (See page 18.)

•  When headphones are connected, no sound will come from

the speakers. (See page 10.)

•  No sound will come from the speakers when the monitor

is in standby mode (when the power LED is orange). (See 

page 13.)

•  Is the cable certified for HDMI or DisplayPort? The monitor

will not work unless a standards-compliant cable is used.

•  Is the input signal compatible with this monitor? (See page

25.)

•  Is the monitor connected correctly to the PC?

•  Is the PC turned on?

•  Is the PC in power-saving mode? Try pressing a key on the

keyboard or moving the mouse.

•  Turn off the LCD monitor power, wait 5 seconds or longer,

and then turn the power on again.

•  If a powerful amount of strain is exerted on the touch

display, a portion of the display may remain on the screen. 

In this situation, turn off the monitor power, wait 5 seconds 

or longer, and then turn the power on again. 

•  Is the USB cable connected properly? (See page 10.)

•  The touch panel may not work properly if there is a large

contact area (e.g. if the screen is touched with the palm of 

the hand).

•  Is the monitor in pen-only mode? Touch action is disabled

in pen-only mode. (See page 14, page 18.)

•  Is the monitor in finger-only mode? You cannot touch the

screen with the touch pen when in finger-only mode. (See

page 14, page 18)

•  Are monitor operations locked? (See page 20.)

•  When there is no signal input to the LCD monitor, actions

on the touch panel are not possible. Please operate the PC

using the mouse and keyboard.

•  When starting your computer or connecting the USB cable,

do not touch the touch panel.

•  When starting the LCD monitor, do not touch the screen.

If the screen is touched, the monitor may not function 

correctly. In this situation, turn off the LCD monitor power,

wait 5 seconds or longer, and then turn the power on again.

•  While the menu screen is displayed, touch actions are not

possible other than those for the menu screen. First exit the 

menu screen and then perform the operation.

•  There may be no response if the included touch pen and

your hand on the screen are too close. In this situation, 

perform the operation with the pen and your hand 

separated farther apart.