Lenovo 3024HC1 User Manual

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Table 3-2. 
Troubleshooting 
Problem
Possible cause 
Suggested action
Reference 
The power 
indicator is 
amber, but there
is no image. 
The video signal cable
is loose or
disconnected from the
system or monitor.
Be sure the video cable is
connected with the 
system properly. 
The monitor 
brightness and 
contrast are at the
lowest setting. 
Adjust the brightness and 
contrast setting on the 
OSD menu. 
One or more of 
the pixels appear 
discolored. 
This is a characteristic 
of the LCD 
technology and is not 
an LCD defect. 
If there are more than five 
pixels missing, contact 
the Support Center. 
Fuzzy lines
in text or a
blurry
image.
Horizontal
or vertical
lines
through the
image.
Image setup has
not been
optimized.
Your system
Display
Properties setting
have not been
optimized.
Adjust the resolution 
settings on your system 
to match the native 
resolution for this 
monitor: 1920 x 1080 at 60 
Hz. 
Perform automatic image 
setup. If automatic image 
setup does not help, 
perform manual image 
setup. 
When working in the 
native resolution, you 
may find additional 
improvements by 
adjusting the Dots Per 
Inch (DPI) setting on your 
system. 
 
 
 
 
 
See the Advanced
section of your 
system’s display 
properties. 
Manual image setup 
If automatic image setup does not establish the image that you prefer, perform 
manual image setup. 
Note: Have your monitor powered on for about 15 minutes, until the monitor warms 
up. 
1. Press
at the bottom of the monitor to open the OSD menu. 
2. Use 
or   to select 
and press   to access.
3. Use 
or   to select manual and press 
to access.
4. Use 
or   to select Clock and Phase adjustment.
• Clock (pixel frequency) adjusts the number of pixels scanned by one
horizontal sweep. If the frequency is not correct, the screen shows vertical
stripes and the picture does not have the correct width.
• Phase adjusts the phase of the pixel clock signal. With a wrong phase
adjustment, the picture has horizontal disturbances in light picture.
5. When the image no longer looks distorted, save the Clock and Phase adjustments.
6. Press   to leave the OSD menu.
Chapter 3.
 3-4