Sony PR711-711T-E User Manual

♦♦♦

English

Symptom

Tip

One(15") or two(17")

horizontal lines are visible on

the screen

This is normal charactristic of Trinitron

CRT.

These are damper wires which are attached to the apeture grille and

are designed to dampen and prevent which shock and vibration of the

aperture grill.

Black fine vertical lines are

visible on the screen. Shock

and vibration may cause the

aperture grill misalligned,

which results few fine black

vertical lines across the screen

Degaussing the screen.

Tap lightly (do not hit) the side of the monitor.

If above mentioned remedies do not work, please do the following:

1. Display full white window or wallpaper background over the area

where the black lines appears.

2. Set Contrast and Brightness to the maximum, wait for a moment until

the problem is corrected. You may try to tap lightly the side of the

monitor to help the expedite of the alignment.

Troubleshooting

Before calling an authorized service center, please check that the items below

are properly connected or set.
In case of using a non-standard signal, please check the pin assignments and

the signal timing of your adapter with the specifications outlined in sections

"Pin Assignment Table" and "Preset Timing Chart" in chapter 4.

TROUBLESHOOTING

Problem

Items to check

No picture

Power Switch should be in the ON position and the power cord should be properly connected.

Check the color of the power LED indicator; if it is orange, then the monitor is in a power

saving mode.

Check if the horizontal/vertical frequency are out of range.

Maximize the Brightness and Contrast controls.

"No Signal Input" is displayed on

the screen

The video card should be completely seated in its slot.

The computer power switch should be in the ON position.

The signal cable should be completely connected to the video card/computer.

Display image is not centered,

too small, or too large

Change the Position and Size controls to adjust the image.

Image is scrolling or unstable

The signal cable should be completely attached to the computer.

Check the pin assignments and signal timings of the monitor and your video card.

Picture is fuzzy

Adjust the Contrast and Brightness Controls.

Push the degauss button once.

CAUTION: A minimum interval of 20 minutes should exist before the degauss button is pressed

a second time when not switching between modes.

Do not hold the button down continuously.

Picture bounces or a wave

pattern is present in the picture

Relocate electrical devices that may be causing electrical interference.

See the inside front cover of this manual for FCC information.

Edges of the display image are

curved either inward or outward

Adjust the Pincushion control.

Color looks blotchy

Press the Degauss button once.

No Plug & Play functionality

C heck if the host system is Plug & Play compatible.

C heck if the VGA card is DDC 1/DDC 2B compatible.

C heck if Window '95 is installed and the software key for DDC function is enabled.

C heck if the manufacturer's original detachable signal cable is being used(D-15 only).

This monitor is build-in Trinitron CRT. This CRT is very sensitive to shocks

and vibrations that may occur during transportation. Following are some

adjustment tips when below mentioned symptoms occur.