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3M 11-71315-225-01 User Manual

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3M™ MicroTouch™ Display C1500SS Installation Guide 
 
3M Touch Systems Proprietary Information 
Display Installation Problems 
No image displayed 
(blank screen) 
 Is the display receiving power? 
•  Check that the computer’s power cable is connected properly and 
securely into a grounded electrical outlet. 
•  Check that the AC input jack is firmly plugged into the display.  
•  Check that the display’s power cable is connected properly and 
securely to an electrical outlet. 
•  Try using another power cable. 
•  Try using another electrical outlet. 
Is the display receiving a valid video signal from the PC? 
•  Check that the computer is powered on. 
•  Check that the video cable is connected properly and securely to the 
display and the computer. 
•  Check that the LED on the rear of the unit is green. 
•  Check that no pins are bent in the video cable connector. 
•  Check that the video card is firmly seated in the card slot in your 
computer. 
•  Check that the video input from the video card falls within the refresh 
rate of the display. Refer to Table 1 for details. 
•  Check that your computer is using a supported display mode. Refer to 
Table 1 for details. 
Is the display in Power Management mode?   
•  If the LED on the rear of the display is flashing orange/red, touch the 
screen, press any key on the keyboard, or move the mouse to restore 
operation.  
Are the brightness and contrast settings too low?   
•  Use the display controls to adjust these values. 
Abnormal image 
 
•  Check that the video input from the video card falls within the refresh 
rate of the display. Refer to Table 1 for details. 
• 
Check that the video cable is connected properly and securely to the 
display and the computer.
 
Colors of image are 
abnormal 
 
•  Check that the video cable is connected properly and securely to the 
display and the computer. 
•  Check that no pins are bent in the video cable connector. 
Disturbances on the 
screen 
 
• 
The video display adjustments are incorrect. Refer to Chapter 4 for 
adjusting procedures.