Panasonic VL-GM201A User Manual
28
Help
Troubleshooting
Problem
Cause and solution
The display is not clear or is
blurry.
blurry.
L
The surface of the door station is dirty. Clean it with a
soft dry cloth.
soft dry cloth.
L
The surface of the door station is wet with dew. Wait for
the condensation to evaporate.
the condensation to evaporate.
L
Change the brightness of the display by pressing
{
{
BRIGHT}.
The display is white, or black
or white lines are shown on
the display.
or white lines are shown on
the display.
L
Strong light such as sunlight is shining into the camera
of the door station. Though this may cause the display
image to become difficult to see, it is not a malfunction.
of the door station. Though this may cause the display
image to become difficult to see, it is not a malfunction.
The color of the display is
different from the actual
color.
different from the actual
color.
L
Certain types of lighting (dusk, incandescent lighting,
etc.) may be shining into the camera. We recommend
lighting the area of the door station with white,
fluorescent light.
etc.) may be shining into the camera. We recommend
lighting the area of the door station with white,
fluorescent light.
The display will not display
anything or no voices can be
heard.
anything or no voices can be
heard.
L
The power cord is not connected. Check the
connections.
connections.
L
Contact our service personnel.
The monitor station does not
ring.
ring.
L
The ringer volume is turned off. Turn it on.
L
The power cord is not connected. Check the
connections.
connections.
L
Contact our service personnel.
I cannot talk to the visitor or
the ringer tone rings
regularly.
the ringer tone rings
regularly.
L
Press and hold {BRIGHT} for about 10 seconds until a
beep sounds. Wait for another 10 seconds and try
again.
beep sounds. Wait for another 10 seconds and try
again.
L
Contact our service personnel.
Sound cuts in/out or fades.
L
The surroundings of the monitor station or the door
station are noisy. If you are using {PUSH} mode or
{
station are noisy. If you are using {PUSH} mode or
{
AUTO} mode, your conversation may be interrupted.
Try {HOLD} mode.
{
AUTO} mode does not
operate properly.
L
Your voice is not loud enough or your initial reply is too
long (must be less than 1 second). Try a different voice
volume or change the length of your answer until the
monitor station beeps.
long (must be less than 1 second). Try a different voice
volume or change the length of your answer until the
monitor station beeps.
Your voice cannot be heard
by the outside visitor.
by the outside visitor.
L {
ANSWER} switch is set to {HOLD} mode. Only while
you press {TALK}, the outside visitor can hear your
voice. Select another setting.
voice. Select another setting.
The outside visitor complains
the door station does not
beep when the call button is
pressed.
the door station does not
beep when the call button is
pressed.
L {
PBX MODE} switch is turned on although the unit is
not connected to a PBX. Turn off {PBX MODE} switch
(page 20).
(page 20).
GM201A.book Page 28 Monday, April 4, 2005 5:10 PM