ASUS 90LMC3101Q01041C User Manual

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3-15
ASUS VE247/VE248/VE249 Series LED Monitor
3.3 
Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
•  Press the   button to check if the monitor 
is in the ON mode.
•  Check if the power cord is properly
connected to the monitor and the power 
outlet. 
The power LED lights amber and there is
no screen image 
•  Check if the monitor and the computer are 
in the ON mode.
•  Make sure the signal cable is properly
connected the monitor and the computer.
•  Inspect the signal cable and make sure 
none of the pins are bent.
•  Connect the computer with another 
available monitor to check if the computer 
is properly working.
Screen image is too light or dark
•  Adjust the Contrast and Brightness 
settings via OSD.
Screen image is not centered or sized
properly
•  Press the 
or 
 button for two 
seconds to automatically adjust the image.
(for VGA mode only)
•  Adjust the H-Position or V-Position
settings via OSD.
Screen image bounces or a wave pattern is 
present in the image
•  Make sure the signal cable is properly
connected to the monitor and the 
computer.
•  Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does
not look white)
•  Inspect the signal cable and make sure 
that none of the pins are bent. 
•  Perform Reset via OSD.
•  Adjust the R/G/B color settings or select
the Color Temperature via OSD.
Screen image is blurry or fuzzy
•  Press the 
or 
 button for two 
seconds to automatically adjust the image
(for VGA mode only).
•  Adjust the Phase and Clock settings via 
OSD.
No sound or sound is low
•  Ensure that the audio cable is properly
connected to the monitor and the 
computer.
•  Adjust the volume settings of both your
monitor and computer. 
•  Ensure that the computer sound card 
driver is properly installed and activated.