Panasonic KX-TG6511 KX-TG6511NLB User Manual

Product codes
KX-TG6511NLB
Page of 64
Useful Information
52
For assistance, please visit http://www.panasonic.com/help
*1 KX-TG6521/KX-TG6531/KX-TG6541 series: page 3
*2 KX-TG6541 series: page 3
Answering system (KX-TG6521/KX-TG6531/KX-TG6541 series: page 3)
Time on the unit has 
shifted.
L
Incorrect time information from incoming Caller ID 
changes the time. Set the time adjustment to 
“Manual” (off) (page 25).
The 2nd caller’s 
information is not 
displayed during an 
outside call.
L
In order to use Caller ID, call waiting, or Call 
Waiting Caller ID (CWID), you must first contact 
your service provider/telephone company and 
subscribe to the desired service.
After subscribing, you may need to contact your 
service provider/telephone company again to 
activate this specific service, even if you already 
subscribed to both Caller ID and Call Waiting with 
Caller ID services (CWID).
Problem
Cause/solution
The unit does not record 
new messages.
L
The answering system is turned off. Turn it on 
(page 36).
L
The message memory is full. Erase unnecessary 
messages (page 38).
L
The recording time is set to “Greeting only”
Change the setting (page 41).
L
If you subscribe to a voice mail service, messages 
are recorded by your service provider/telephone 
company, not your telephone. Change the unit’s 
number of rings setting or contact your service 
provider/telephone company (page 41).
I cannot operate the 
answering system.
L
Someone is using the unit. Wait for the other user 
to finish.
L
A caller is leaving a message. Wait for the caller to 
finish.
L
The handset is too far from the base unit. Move 
closer.
Problem
Cause/solution
TG6511(e).book  Page 52  Wednesday, April 28, 2010  4:35 PM