DELL 2385P User Manual

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Dell PowerVault 720N, 740N, and 760N User’s Guide

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During the one-year period beginning on the invoice date, Dell will repair or replace 

products covered under this limited warranty that are returned to Dell’s facility. To 

request warranty service, you must call Dell’s Customer Technical Support within the 

warranty period. Refer to the chapter titled “Getting Help” in your system’s trouble-

shooting documentation to find the appropriate telephone number for obtaining 

customer assistance. If warranty service is required, Dell will issue a Return Material 

Authorization Number. You must ship the products back to Dell in their original or 

equivalent packaging, prepay shipping charges, and insure the shipment or accept the 

risk of loss or damage during shipment. Dell will ship the repaired or replacement 

products to you freight prepaid if you use an address in Canada, where applicable. 

Shipments to other locations will be made freight collect.

NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk 

drive(s) and any other storage device(s) in the product(s). Remove any removable 

media, such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost data 

or software.

Dell owns all parts removed from repaired products. Dell uses new and reconditioned 

parts made by various manufacturers in performing warranty repairs and building 

replacement products. If Dell repairs or replaces a product, its warranty term is not 

extended.

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During the second and third years of this limited warranty, Dell will provide, on an 

exchange basis and subject to Dell’s Exchange Policy in effect on the date of the 

exchange, replacement parts for the Dell hardware product(s) covered under this lim-

ited warranty when a part requires replacement. You must report each instance of 

hardware failure to Dell’s Customer Technical Support in advance to obtain Dell’s con-

currence that a part should be replaced and to have Dell ship the replacement part. 

Dell will ship parts (freight prepaid) if you use an address in the continental U.S. or 

Canada, where applicable. Shipments to other locations will be made freight collect. 

Dell will include a prepaid shipping container with each replacement part for your use 

in returning the replaced part to Dell. Replacement parts are new or reconditioned. 

Dell may provide replacement parts made by various manufacturers when supplying 

parts to you. The warranty term for a replacement part is the remainder of the limited 

warranty term.

You will pay Dell for replacement parts if the replaced part is not returned to Dell. The 

process for returning replaced parts, and your obligation to pay for replacement parts 

if you do not return the replaced parts to Dell, will be in accordance with Dell’s 

Exchange Policy in effect on the date of the exchange.

You accept full responsibility for your software and data. Dell is not required to advise 

or remind you of appropriate backup and other procedures.