DELL 2385P User Manual

Warranty, Return Policy, and Year 2000 Statement of Compliance F-1

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Dell Computer Corporation (“Dell”) manufactures its hardware products from parts 

and components that are new or equivalent to new in accordance with industry-

standard practices. Dell warrants that the hardware products it manufactures will be 

free from defects in materials and workmanship. The warranty term is three years 

beginning on the date of invoice, as described in the following text.

Damage due to shipping the products to you is covered under this warranty. Other-

wise, this warranty does not cover damage due to external causes, including 

accident, abuse, misuse, problems with electrical power, servicing not authorized by 

Dell, usage not in accordance with product instructions, failure to perform required 

preventive maintenance, and problems caused by use of parts and components not 

supplied by Dell.

This warranty does not cover any items that are in one or more of the following cate-

gories: software; external devices (except as specifically noted); accessories or parts 

added to a Dell system after the system is shipped from Dell; accessories or parts 

added to a Dell system through Dell’s system integration department; accessories or 

parts that are not installed in the Dell factory; or DellWare

SM

 products. Monitors, key-

boards, and mice that are Dell-branded or that are included on Dell’s standard price list 

are covered under this warranty; all other monitors, keyboards, and mice (including 

those sold through the DellWare program) are not covered. Batteries for portable 

computers are covered only during the initial one-year period of this warranty.

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During the one-year period beginning on the invoice date, Dell will repair or replace 

products covered under this limited warranty that are returned to Dell’s facility. To 

request warranty service, you must call Dell’s Customer Technical Support within the 

warranty period. Refer to the chapter titled “Getting Help” in your system’s trouble-

shooting documentation to find the appropriate telephone number for obtaining 

customer assistance. If warranty service is required, Dell will issue a Return Material 

Authorization Number. You must ship the products back to Dell in their original or 

equivalent packaging, prepay shipping charges, and insure the shipment or accept the 

risk of loss or damage during shipment. Dell will ship the repaired or replacement