Quantum LTO-2 User Manual

Chapter 7  Troubleshooting Guide
Troubleshooting Suggestions

68

LTO-2 Half-Height Tape Drive User’s Guide

You may see output similar to:

(scsi0)<Adaptec AHA-294XX Ultra2 SCSI host adapter> found at PCI 0/16/0

You may also be able to use the command:

You may see output similar to:

Host: scsi0 Channel: 0 Id:6 Lun:00
Vendor: CERTANCE  Model: ULTRIUM2
Type: Sequential AccessANSI SCSI Revision 03

You can also use a text editor to view the messages in the file

 and 

look for tape drive entries.
Sometimes a system may have multiple tape device names in the 

directory and will not know which st number to use. To view the st 

device number for your attached tape drive, use the command: 

You should see output similar to:

Detected SCSI tape st0 and scsi0 . . . 

7

Verify that the tape drive’s Power Led is illuminated and that all 

other LEDs are off. If the Power LED is not illuminated, refer to the 

procedures for troubleshooting LEDs under 

 on page 65 to determine why it is 

not illuminated.

If the 

 LED is illuminated but other LEDs are on or flashing. 

check to see if other LED activity is normal or abnormal, see 

.

If the

 LEDs are on, contact Technical 

Support. 

If other LEDs are on, reboot the drive by holding the front panel 

button for more than 5 seconds and releasing it or by power cycling 

the drive.

Verify that the tape drive passed the Power On Self Test by viewing 

LED activity. All LEDs should be off approximately 20 to 30 seconds 

after the tape drive reboots.

If the

 LEDs are on, contact Technical 

Support.