Koller-Craft Plastic RPD-1158 User Manual

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RPD-1151/1158 User Manual 
40 
5.6  Trouble Shooting 
Symptom
 
Possible Cause
 
Action
 
Pressing Hot Keys 
gets no response 
The connection from 
the selected port to 
the target computer 
has been broken, or 
the computer is 
turned OFF. 
Check the Online LED for the selected 
port. If it is not lit: 
Manually press one of the Select switches 
to connect to a computer that is powered 
ON. 
Check the cables to make sure they are 
all properly connected. 
 Improper 
keyboard 
reset. 
Reset the keyboard (and mouse) by 
simultaneously pressing Buttons 1 and 2 
on the First Stage unit for 3 seconds. 
Unplug the keyboard connector from the 
Console Keyboard Port, then plug it back 
in. 
 Improper 
Master 
View reset. 
Turn off all Master View units and wait 
five seconds before turning them back 
on.  
Note: If the unit is operating under 
Self-powered mode (without the optional 
Power Adapter), you must unplug the 
power cords of any computers that have 
the Keyboard 'Power On' function, 
otherwise the switch will still receive 
power from the computers. 
 Incorrectly 
keying 
in 
the Port ID. 
After invoking the hotkey function with 
[Ctrl]+[Alt]+[Shift] combination, be sure to 
key in the Port ID and press [Enter] within 
1 second for each key. 
Mouse not 
responding 
Improper mouse 
reset. 
Reset the mouse (and keyboard) by 
simultaneously pressing Buttons 1 and 2 
on the First Stage unit for 3 seconds. 
Unplug the mouse connector from the 
Console Mouse Port, then plug it back in.