Multi-Tech Systems ISI4608-PCI User Manual

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Chapter 4—Service, Warranty, and Tech Support
telephone number, and if the product is out of warranty, a check or
purchase order for repair charges.
Extended two-year overnight replacement agreements are available for
selected products. Please refer to our Overnight Replacement
Agreement for details on rates and coverages.
Please direct your questions regarding technical matters, product
configuration, verification that the product is defective, etc., to our
Technical Support department at 1-800-972-2439. Please direct your
questions regarding repair expediting, receiving, shipping, billing, etc.,
to our Repair Accounting department at (800) 328-9717 or (763) 717-
5631.
Repairs for damages caused by lightning storms, water, power surges,
incorrect installation, physical abuse, or user-caused damages are
billed on a time-plus-materials basis.
Addendum for International Products
Distributors should contact Amex, Inc., for information about the
repairs for your Multi-Tech product.
Amex, Inc.
2724 Summer Street NE
Minneapolis, MN 55413 U.S.A.
Tel: +(612) 331-3251
Fax: +(612) 331-3180
Please direct your questions regarding technical matters, product
configuration, verification that the product is defective, etc., to our
Technical Support department nearest you. When calling the U.S.,
please direct your questions regarding repair expediting, receiving,
shipping, billing, etc., to our Repair Accounting department at +(763)
717-5631 in the U.S.A., or a nearby Multi-Tech office which is listed on
the “Multi-Tech Corporate Offices” sheet in this International
Distributor Resource Kit.
Repairs for damages caused by lightning storms, water, power surges,
incorrect installation, physical abuse, or user-caused damages are
billed on a time-plus-materials basis.