Soyo SY-K7VEMPRO User Manual
Hardware Installation
SY-K7VEMPRO
44
2-3.8 Troubleshooting at First Start
Video (no display) related issues
I built a new computer system using a Soyo board and nothing
happens when turning it on, no video and no beeps from the PC
speaker. What is happening and how can it be fixed?
No screen and no beep means that your CPU and motherboard do not
work at all. It could be that the CPU is not seated correctly or that a
component on the M/B is grounded (shorted) with the case. Also make
sure to check the voltage setting switch (110V/220V) on the back of the
power supply. To isolate the problem do the following:
happens when turning it on, no video and no beeps from the PC
speaker. What is happening and how can it be fixed?
No screen and no beep means that your CPU and motherboard do not
work at all. It could be that the CPU is not seated correctly or that a
component on the M/B is grounded (shorted) with the case. Also make
sure to check the voltage setting switch (110V/220V) on the back of the
power supply. To isolate the problem do the following:
1. Press and hold down on the “Ins” (insert) key while turning on the
computer until you get video. If you do not get video then,
computer until you get video. If you do not get video then,
2. Remove all add-on cards, unplug all hard-disk and floppy-disk drive
cables and see if you can hear some beeps. If you still do not get any beeps,
then try putting the motherboard on the table (to isolate it from the case)
with the CPU and speaker only, and give it one more try.
cables and see if you can hear some beeps. If you still do not get any beeps,
then try putting the motherboard on the table (to isolate it from the case)
with the CPU and speaker only, and give it one more try.
I hear a series of beeps and I do not get anything from my monitor.
What could be wrong?
Continuous beeps – One or more of the memory modules is not seated
correctly in its socket.
What could be wrong?
Continuous beeps – One or more of the memory modules is not seated
correctly in its socket.
BIOS Issues
Where can I find the BIOS revision of my mainboard?
It will be displayed on the up-left corner on the screen during boot-up. It
will show as your board type followed by the revision number, such as
5EH_2CA1 (meaning revision 2CA1 for the SY-5EH board) or 6BA+
IV_2AA2 which means SY-6BA+ IV motherboard with 2AA2 bios.
It will be displayed on the up-left corner on the screen during boot-up. It
will show as your board type followed by the revision number, such as
5EH_2CA1 (meaning revision 2CA1 for the SY-5EH board) or 6BA+
IV_2AA2 which means SY-6BA+ IV motherboard with 2AA2 bios.
Where can I find the latest BIOS of my motherboard?
Please go to the technical support page of one of the SOYO websites
(Taiwan:
Please go to the technical support page of one of the SOYO websites
(Taiwan:
www.soyo.com.tw
), and look up your motherboard to find
the latest BIOS revision.